Warranty

Deluxe Canopies Canada Ltd Limited Warranty

Deluxe Canopies Canada Ltd guarantees that your Lite Series, Pro Series, Elite Series, and Aluminum Series are warranted against defects in materials and workmanship for a period of 90 days from the date of original retail purchase. In the event that you (“The Customer”) notice a defect during the warranty period, Deluxe Canopies Canada Ltd, will either (1) ship you brand new replacement parts or parts that are equivalent to new for the product at no charge, or (2) exchange the product with a product manufactured from new and/or previously used parts that are equivalent to new, or (3) provide a full refund for the original purchase price. Upon receiving your order, we encourage you to examine it closely prior to opening the factory sealed product packaging. If you receive product(s) with a manufacturer's defect, you should immediately ship or return the product(s) to the return address on the package with the original accessories, tags and instruction manual.

 

The warranty period for custom branded tents, flags, table covers and trade show display products is 2 years from the original purchase date. Our warranty covers fading of the fabric for this period.

 

In no event shall Deluxe Canopies Canada Ltd be liable for (a) loss of any product, or (b) losses caused by the consumer, or (c) damage caused by improper installation or mishandling of the product(s), or (d) damage caused by strong wind or (e) damage caused by fire, or (f) fading and discoloration caused by strong chemicals (ammonia, laundry detergent, or household bleach), and/or sharp objects. For information on how to prevent fading or discoloration, consult our “Cleaning Guide” available free on our website under the “Resources” tab. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province.